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2. Define the challenge
Understanding your business's financial information capabilities and weaknesses is critical to selecting the appropriate accounting software solution. The more you know about the challenges you expect the software to solve, the more informed decision you'll make.
Questions to ask
What are some of the challenges your organization currently is experiencing with its accounting system? Questions you might consider include:
Which manual tasks would benefit the organization by becoming automated?
Where in the accounting cycle are you experiencing the highest productivity loss and the highest number of errors?
How are inaccuracies negatively impacting your organization?
What information/reports are being requested that currently cannot be created/delivered?
How could your accounting solution integrate with your e-business initiatives?
Make a list of the challenges you are currently experiencing. Then create a second list of what you'd like to do but are unable to do now. This information should become your core list of requirements when evaluating new accounting software.
Prioritizing your automation
Most organizations automate their business in the following order:
1. Word processing
2. Billing, accounts receivable
3. Accounts payable
4. Inventory control
5. General ledger
6. Sales order entry
7. Payroll
8. Purchase orders
9. Desktop publishing
10. Spreadsheets, forecasting
11. Custom-management reports
Five years after automating, companies were asked to rank applications from most to least beneficial. Here's what they reported:
1. Information for management decision-making (spreadsheets, custom reports)
2. Information for cash flow planning/forecasting (sales orders, purchase orders)
3. Billing and accounts receivable
4. Inventory control
5. General ledger
6. Payroll
7. Word processing
Notice that what most people consider basic accounting (general ledger) is way down the list of desired benefits. Information management, on the other hand, is at the top of the benefits list.
Other questions to ask
What information do I need to make strategic decisions?
This could include results from budgeting and modeling your business. You probably want to predict which customers and products are growing and which are declining. You may want to use financial rations to measure your company's performance against competitors. Your general ledger can show key profit and cost center performance against plan group's effectiveness.
What do I need to accurately forecast and control my cash flow?
Because cash is the lifeblood of a business, forecasting cash flow should be a key element of your accounting system. Sales order and purchase order tracking will also be invaluable, since they provide advance information about future cash inflow and outflow. Other elements that effect cash, which must be accurately monitored, include manufacturing workflow, shipping, receiving workloads and the movement of materials.
What information do I need to manage my assets?
Accounts receivable and inventory are often the principal financial assets of a business. Most of your company's cash is tied up in these assets, so small swings in the amount of either of these two can have a huge impact on your cash flow. Your payback from exerting more control over your assets is easily visible and immediately apparent.
What should I automate to grow?
Many businesses automate for the wrong reasons, or computerize functions that offer little payback. First, apply your resources to the areas with the most benefit to your bottom line. You can determine these areas through careful study and analysis of your accounting system.
How flexible can we be?
It makes sense to consider accounting software that has been created specifically for the general size of your business. Even following that general guideline, however, realize that few organizations use accounting software "as is." Most businesses customize one or more aspects of their accounting software. Those organizations that are most adaptable and attempt to integrate the most customization and flexibility will receive the most out of their accounting software solution. You shouldn't have to change the way you do business to suit your accounting package. Make sure the accounting solution you choose is flexible enough to adjust to your business requirements.
Suggested Planning Schedule
The following is a simple five-step process to successfully analyzing, selecting, Implementing and using a new accounting system.
Step 1: Preplanning
This includes a review of your current system's capabilities, strengths and weaknesses, as well as the initial list of what you wanted to do with your new system but were unable to do with your old system.
Step 2: Intelligence gathering
Step 3: Analysis
Careful review of the information gathered is necessary to make sound decisions. Please note that this step may include actual software demonstrations, visiting organizations with the software already installed, and perhaps even a visit to the software publisher's headquarters.
Step 4: Implementation
Once a software solution has been chosen, implementation should begin. This may last weeks or months, and includes data conversion, user training and other elements.
Step 5: Post-implementation review
This step includes the ongoing monitoring and review of the system. Is it performing as expected? What elements need to be modified, changed or customized? What optional elements can be added to further enhance system performance?
 
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