Partner Order Process

Thank you for purchasing Norming Software products.

Outlined below is the normal process for purchasing Norming’s software products.

1. Authorized Sage business partner who have registered as a Norming Reseller at www.norming.com (no charge) can place an online order at Norming’s website or send a formal Purchase Order to bpadmin@norming.com.cn.  

The Steps to Place an Online Order for Norming Software Products are as follows:

  A)  Log on to the Partner Self Service portal at http://www.norming.com;

  B)  On the Partner Self Service portal, click the Menu "Purchase Order";

  C) Click the New button to add a new PO;

  D)  Enter a Purchase Order Number in the PO Number field;

  E)  Click the “Add” button, then select the product name, edition, enter the quantity; 

2. Norming will process the order and send a sales invoice back to the partner via email.

The invoice will include the product details, indicating a serial number for the product, and the banking information for payment. Norming will also post the order details on the website so the partner can reference it at a later date for activation purposes.

3. At this point, the partner can log on to the Partner Self Service Portal to download the product off the website. This allows you to start implementation right away, if necessary.

4. After Norming receive the full payment, Norming will transfer the serial number to the partner account. Partners can log onto the Partner Self Service Portal on the Norming website, look up their order and submit an activation code request with the serial number issued against their order. Please ensure that the customer’s company name is spelled exactly as it appears in the Sage 300 ERP System Manager. The Activation Code is based on the Serial Number issued and the customer’s company name.

5. In order to avoid delays in obtaining product CD’s or Activation Codes, the partner should arrange for payment after receiving the sales invoice. Norming does not accept credit cards for payment. You can make payment by wire transfer, bank draft or cheque/check. Wire transfer will take one or two working days to get payment arrive at the Norming bank account, a bank draft or check will usually take about two weeks to arrive at Norming’s office.

6. After payment is received, Norming will arrange for delivery of the software. Norming can ship a CD if necessary, but the cost of freight is assumed by the partner. Some partners download the product and burn it on their own CD to save the cost of freight.

7. If you have any questions regarding your order, please contact us at bpadmin@norming.com.cn.

 

Thanks for your support of Norming software products.

Copyright 2012 Norming Software International Ltd. All Rights Reserved. For more information, email: sales@norming.com.